Freight Forwarding Road Operator

Location: Basildon, Essex 

Salary: £27,000 - £30,000 per annum (depending on experience)

Employment Type: Full-Time, Permanent

Hours: Monday - Friday, 08:30 - 17:30 

Are you an experienced operator with a passion for road freight and customer service?

Our clients, a well-established freight forwarding business based in Basildon, are seeking a Freight Forwarding Road Operator to join their growing team. This is a fantastic opportunity to be part of a busy and friendly department focused on delivering high-quality logistics services across the UK and beyond.

What You'll Be Doing:

• Handling and processing road freight bookings
• Providing accurate, cost-effective quotations in a timely manner
• Coordinating deliveries and liaising with third-party contractors and overseas offices
• Building strong relationships with customers and ensuring their needs are met
• Supporting sales and customer service teams with bookings and shipment updates
• Creating and maintaining SOPs
• Managing key accounts and resolving customer issues efficiently
• Overseeing invoicing, administration and financial compliance
• Using IT systems to track and manage shipments

What We're Looking For:

• Previous experience in road freight forwarding
• Strong knowledge of UK and European freight services and market rates
• Excellent communication and customer service skills
• Good IT skills including Microsoft Excel and Word
• Ability to multitask and work independently or as part of a team
• A proactive and detail-focused approach

What You'll Receive:

• Salary up to £30,000 (depending on experience)
• 20 days holiday + public holidays, with loyalty days up to 5 additional days
• Milestone Day - one extra day off each year
• Pension scheme with enhanced employer contributions after 1 year
• Death in Service cover (3x salary) after 6 months
• Private medical scheme (after 1 year, application required)
• Employee Assistance Programme for you and your household
• Staff discounts and perks on shopping, holidays, wellness and more

Join a company where people are valued and the culture is driven by strong family ethics, professional development, and long-term success in the logistics industry

Contact us today.  

shipping@redrecruit.com

0203 906 6020

If you would like to know more about this Freight Forwarding Road Operator opportunity, or you know of anyone that fits the bill, please forward this advert to them, send us their details or get in contact with us and we will do the rest. You can recommend as many people as you like via our website and earn a referral fee per candidate we place*. This is an unlimited offer. 

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