Job Title: Removals Operations Manager
Location: Hertfordshire
Job Type: Full-Time, Permanent
About the Role:
We are seeking an experienced and hands-on Operations Manager to join our busy international removals and logistics team.
This role is ideal for a proactive, organised, and customer-focused individual who thrives in a fast-paced environment and has experience leading teams, managing vehicles, and coordinating complex projects.
As the Removals Operations Manager, you will oversee the daily operations of the removals and logistics services, ensuring efficiency, safety, and exceptional service standards. You will play a key role in workforce management, scheduling, operational planning, and continuous improvement initiatives.
Removals Operations Manager duties include:
- Lead and support the operations team, including drivers and logistics staff
- Plan and schedule jobs, vehicles, and personnel efficiently
- Ensure smooth daily workflows and timely service delivery
- Coordinate with clients and internal teams for complex moves
- Manage fleet maintenance, compliance, and health & safety standards
- Monitor performance, implement improvements, and control costs
- Recruit, train, and develop team members
- Resolve operational issues and handle escalations
The successful candidate will have proven experience in an operations or team management role within removals, logistics, or transportation, ideally with 5+ years in the moving industry.
Key Requirements:
- Strong leadership, organisational, and planning skills
- Experience managing complex scheduling, dispatch, and vehicle operations
- Excellent interpersonal and customer service abilities
- Working knowledge of health & safety regulations and transport compliance
- Proficient in Microsoft Office; experience with logistics or scheduling software is a plus
- HGV licence and forklift certification are advantageous but not essential
- Experience with removals or logistics IT platforms (e.g., Moveware) is beneficial
You must hold a full UK Driving Licence; a CPC qualification is not essential but considered advantageous.
What We Offer:
- Pension scheme
- Ongoing professional development and training opportunities
- Supportive and dynamic working environment
- Chance to shape and develop the operational function of a growing business
Apply / Recommend:
If you have relevant experience, please get in touch today. You can also refer someone suitable.
E: careers@redrecruit.com
T: 01376 503567 | 0203 906 6020
*If you’d like to know more about this Removals Operations Manager role, or know someone suitable, please share this advert or send us their details. Successful referrals qualify for our candidate referral scheme.
Red Recruit specialise in removals, relocations and fine art shipping recruitment, with opportunities across all levels. Not all roles are advertised, so feel free to send us your CV in confidence or call us directly.
