Move Co-ordinator

Salary:  c£26,000 + Commission

Location:  Hertfordshire

Start: ASAP

About the role:

Red Recruit Global is excited to collaborate with an award-winning Removals and Storage firm.  We are currently seeking a dynamic Move Co-ordinator to service their corporate customers from their branch in Hertfordshire.  This position would suit someone from a very strong customer services background.

What you'll do:

A typical day as Move Co-ordinator will involve coordinating the smooth shipment of corporate clients' goods, meeting agreements and upholding high standards of customer service. Your responsibilities will include providing advice to corporate customers, monitoring consignment tracking worldwide, and maintaining communication with internal departments, sister companies, and service suppliers.

Move Co-ordinator primary responsibilities include:

• Managing complete door-to-door services.
• Offering comprehensive customer service in alignment with KPIs and contractual requirements.
• Liaising with agent networks, service suppliers, and internal departments for operational needs.
• Handling financial and operational processes through our centralised system.
• Managing financial aspects of each file in accordance with contracted rates and specifications.
• Assisting the Team Leader in developing account relationships and onboarding new departments.
• Undertaking additional duties as required.

What you need:

We're keen to speak to Customer Services professionals who are proactive, motivated, organised and capable of working under pressure and meeting deadlines.

Skills, Knowledge & Experience:

• Exceptional communication skills, both written and verbal.
• Proactive and optimistic attitude.
• Excellent customer service skills and telephone manner.
• Proficiency in Microsoft Word, Excel, and Outlook.
• Adaptability to various tasks and a strong team player.
• Well-presented, reliable, and punctual.
• Industry experience would be a distinct advantage but is not essential.

How to apply:

If you possess the qualities and skills for this role, we look forward to receiving your application.

E: careers@redrecruit.com

T: 01376 503567 | 0203 906 6020

* You can also refer someone suitable; please share this advert or send us their details. Successful referrals qualify for our candidate referral reward scheme (terms apply) .

As recruiters specialising in Removals, Relocations and Global Mobility, Red Recruit have vacancies at all levels within the industry, so please do get in touch to tell us what you're looking for and we'll do our best to assist. 

Please note: - We do not advertise all of our vacancies as some are highly confidential. Therefore, please either submit your CV to us directly or call us in complete confidence.    

We have also set up a contacts list for candidates to join to be made aware of all relevant jobs to them. If this sounds of interest, then please get in contact with us via our website and send us your CV so that we can make sure you receive relevant updates on our latest vacancies.