Ocean Export Operator

Salary: Up to £40,000

Location: Tilbury

Working Pattern:  4 days office based, 1 day p/w from home

Start: ASAP

Are you a motivated export operations professional, looking to take the next step in your logistics career?  On behalf of our client, we are looking to appoint an Ocean Export Operator.  This is a full-time, permanent position working  four days per week from their office based in Tilbury and from home one day per week.

We are working with a fast-growing, high-performing logistics company that has built its reputation on exceptional service, operational excellence, and a dynamic growth strategy. With a focus on innovation, efficiency, and customer satisfaction, this is an opportunity to join a team that is scaling rapidly and recognised by industry leaders for its performance.

What you'll do:

As Ocean Export Operator, you will be responsible for managing export sea freight shipments from booking through to final destination, ensuring a seamless service for customers while maintaining excellent communication with shipping lines, hauliers and overseas partners.

Duties include:

• Negotiate and book cargo with shipping lines.
• Assist with the preparation and checking of export documentation including Bills of Lading, Health Certificates, Certificates of Origin and other shipping documentation as required.
• Coordinate the collection/delivery process and manage this until the final destination.
• Monitor shipments from booking through to final delivery at destination.
• Ensure shipments load and sail as planned, proactively resolving any issues or delays. Track shipments until arrival at the final destination, keeping customers informed throughout.
• Verify supplier invoices and investigate or resolve any invoice discrepancies.
• Handle shipment -related queries efficiently, identifying solutions while providing regular updates to customers.
• Deliver exceptional customer service and ongoing support throughout the customer's export journey.
• Provide support to colleagues, team leaders and management to ensure the smooth running of the department.
• Ensure all work complies with company procedures, shipping line requirements, industry regulations and customer specific requirements, whilst maintaining accuracy and compliance throughout the full export process.

What you need:

We're keen to speak to customer focused export operations professionals.  Experienced of Reefer / temperature controlled shipments would be a distinct advantage, although this is not essential.  Candidates must have strong attention to detail and accuracy, as well as strong communication skills.   

Why you'll love this role:

• Forward thinking, equal opportunities employer who welcomes diversity. 
• Efforts and success are noticed and rewarded.
• Free gym membership
• Private medical care
• Company pension
• Free snacks
• Pay day treats
• Company social events
• Employee of the month awards with £500 bonus if you win!

How to apply:

If you have relevant experience, please get in touch today.

E: shipping@redrecruit.com

T: 01376 503567 | 0203 906 6020

* You can also refer someone suitable; please share this advert or send us their details. Successful referrals qualify for our candidate referral reward scheme (terms apply) .

Red Recruit specialise in Shipping, Freight & Logistics, Removals & Storage, Relocations and Fine Art recruitment, with opportunities across all levels. Not all roles are advertised, so feel free to send us your CV in confidence or call us directly.

Keywords / alternative titles:  Sea Freight Operations, Ocean Freight Operations, Seafreight Operator, Ocean Operator, Shipping Clerk, Freight Forwarder, Freight Forwarding Operations, Import Clerk, Export Clerk, Reefer, Temperature Controlled Shipping.