Our client, a large international audit firm in London, seek a new Assignment Services Manager for the busy team.

The team based in Central London provides expatriate management and consultancy advice to clients in a wide range of industry sectors around the world. The client base is diverse in terms of the size of their expatriate populations, the scope of services provided, and the locations.

The team are skilled in policy design, implementation and delivery; expatriate compensation and benefits planning; payroll; coordination of relocation services both in-house and in conjunction with external vendors; and work closely with their colleagues in relation to tax, social security and immigration issues.

Role:

The role of the Manager is to manage client relationships on an operational level and act as an escalation point where issues may occur. In addition, the manager has team management and development responsibility.

Daily Duties:

Principal client relationship contact and responsible for delivering positive relationships with all key stakeholders

Responsibility for day-to-day delivery of services within the parameters of a detailed service level agreement on each client within the portfolio

Responsible for the resolution of client service issues

Responsible for the financial performance of their client portfolio against KPI's

Responsible for the development of each engagement within their portfolio through proactive advice on enhancements to improve service levels and profitability

Active participation in the overall management of the outsourcing service

Participation in new business pursuits and centre visit demonstrations

Skills Required:

Proven expatriate administration background across the whole range of compensation and vendor management services

Proven management or at least supervisory responsibility

Client focused

Commercially aware

Leadership skills

Staff Development and coaching

Numerate

IT literate

Organisational Skills and the ability to multi-task

Ability to work in a team

Influencing and negotiation skills

Ability to work within tight deadlines in a pressurised environment

If you wish to apply, please contact the Relocations team of Red Recruit quoting reference VR/11367.

Please note; due to the high number of applicants for this position, if you have not been contacted within seven days, then you have been unsuccessful at this time.

Red Recruit, a specialist recruitment consultancy that focus on the Relocations industry both nationally and internationally. Red Recruit offer services to the Office and Commercial Moving sector, Domestic Movers as well as Corporate and International Moving companies. We recruit relocation consultants, international assignment consultants, Tenancy advisors, Removals Sales Estimators, Removals Branch Managers, Removals Operations Mangers, Move Coordinators, Office and Commercial Move Mangers, Global Moves Specialists as well as many more.

Contact information

Relocations .